zutoura Pte. Ltd. ("we"), a company registered in Singapore owns and operates zutoura.com. Our Privacy Policy is described here as to how we, as a data controller collect, use, disclose, and otherwise process personally identifiable information collect about individuals ("Personal Data") for providing our various services available from zutoura Pte. Ltd. through zoutoura.com("Site"). The term 'Site' includes derivatives thereof, including mobile websites and applications. Please note that by visiting the Site, you are consenting to the collection, use, disclosure and processing of your Personal Data as described in this Privacy Policy.
zutoura reserves the right to revise this Privacy Policy. The revisions will be posted on the Site as and when required, sufficiently prior to their implementations.
On your visiting our site, irrespective of whether you book a package or not Personal Data collection commences.
We may collect apart from your name, address, phone number, credit card details and e-mail address, your browsing details also. We may collect other locale and connectivity, platform and language details also. On your confirmation, our system registers data about the related websites you visted through Site also
If you use chat support provided for clarification of any detail on booking and related matters, site will require and on supply collect more details about you. In all cases our Privacy policy is applicable.
If you participate in our Introduction award scheme we may collect personal data of the introduced party. It is your responsibility to ensure that the person or people you have provided personal information about are aware that you have done so, and have accepted how zutoura uses their information according to our Privacy Policy.
We are aware of the security and confidentiality of the collected data and to ensure that zutoura employs all the state of art measures available such as SSL (Secure Sokets Layer).
Personal Data and other information collected through the Site are used for, among other purposes,
(1) registering you with the Site and creating your user account,
(2) providing you with the opted for services after verifying your credentials,
(3) supplying you the information about our services on the Site or on other websites and to communicate with you (including by post-booking chat support) to the extent necessary to provide such requested services,
(4) configuring optimising features to make the Site easier to use for your booking,
(5) conducting surveys,
(6) the detection and prevention of fraud and other illegal or unwanted activities and or
(7) internal training.
As allowed by law we may use the data:
1.to inform you about your booking which cannot be unsubscribed,
2. for sending periodical news letters carrying promotional information, which may include Third Party activities, which can be unsubscribed and which is usually done with your prior consent.
In case no online confirmation is made we may send a reminder.
We may present optional alerts at various points which can be opted out before selection or unsubscribed after. Such opting outs apply only for such alerts.
When logging in, you will be able to save credit card details to your personal account for ease of future bookings and payments. You can edit only certain items of the credit card details. For security reasons, the number cannot be edited.When viewing card details only the last 4 digits of the number will be visible. Please note that we will store the last 4 digits of your credit card securely upon confirmation made for handling any refund requests. Your card details are always secured using strong encryption.
For successfully performing and completing the tour package certain and tour operators connected with your tour packages will share through us your data we collect, subject to their Privacy policies. In all cases you will be informed of this and their links. We may share with such Third Parties your credit card data that you may have on file with zutoura with the package you have booked but only to the extent necessary to perform any additional program of your options of additional services. In certain cases Third Parties may charge your credit card. All such cases will be informed to you in advance. All such third parties will undertake to maintain the security and confidentiality of the Personal Data, and to process the Personal Data only in accordance with our instructions.
If zutoura sources tour package from third party tour operator suppliers we may share your Personal Data with such third party tour operators. Details about all such parties will be made available to you.
In case, with our consent and knowledge, you transact directly with a third party to obtain services, or when you use the Site to confirm a tour package or obtain another service (such as points under a third-party loyalty program), we may provide your Personal Data to that tour operator or other involved third party.
We work with a network of business partners('Nodes') of various types. Some of them may have integrated zutoura in their sites. In case a booking with zutoura is made through any of them, please be aware that there will be sharing and forwarding of your Personal data among the concerned Parties and that each Node will have its own Privacy policy.Please keep yourself completely informed about them. Such shared data among Nodes may be used for our Internal assessments.
Except for disclosures detailed in this Privacy Policy or as required or permitted by law in any relevant jurisdiction as applicable and the disclosure of your Personal Data and information required for completing your booking with the relevant tour package of your choice and the sharing of certain Personal Data with selected partners where relevant (your details will be used for reporting and analysis purposes only), we will not disclose your Personal Data to third parties without your consent.
We may share your Personal Data with our affiliated (group) companies (in and outside your home country), including our affiliated (group) companies' employees and agents and representatives who need to know or have access to this information to perform the service requested by you (including customer services) and internal (audit/compliance) investigations.
For fulfilling the authorised Governmental and legal department requirements we may disclose your Personal to them. They may have different standards of data protection compared to the laws in your home jurisdiction.
zutoura uses cookies and page tags. We request, and expect of, you to be aware of handling different cookies and other aspects of using a modern Browser. We provide below links to update your knowledge, in case, about the usage of modern browsers.
http://www.networkadvertising.org/consumer/opt_out.asp;
and with regard to our mobile apps, you can use the following opt-out options:
http://www.google.com/ads/preferences/html/intl/en/mobile-about.html;
by emailing appsflyer at: privacy@appsflyer.com
To opt out of analytics programs, you can use the following tools:
https://tools.google.com/dlpage/gaoptout?hl=en;
http://www.microsoft.com/en-us/privacystatement/default.aspx;
https://help.yahoo.com/kb/SLN4525.html;
http://help.yahoo.co.jp/common/sys/sys-26.html;
http://www.baidu.com/duty/safe_control.html
https://tools.google.com/dlpage/gaoptout?hl=en;
MNT will periodically update the list..